Policies

Return Policy
Return of products will be honored within 10 days of invoice date. Shipping and insurance charges are not refundable. Return Authorization (RA) numbers are required for all returns. RA numbers must be on packaging. Shipments without RA number will be refused.

In the event that a returned order has items missing items, damage packaging the order will be refused.

15 - 25% restocking fees apply to all returned products.

Manufacture warranty applies to all products. The majority of products are covered for 1 year. For warranty repairs all must be shipped back to warranty repair centre or distributor with original invoice.

Privacy Policy
Your personal privacy is important to us. All customer information will be kept in strict confidence and used solely by Peel Audio Video to complete orders, answer inquires or communicate with you regarding our products, promotions or events. We do not buy, sell or trade customer information with any individual or organization. However, we will cooperate with law enforcement agencies if required to do so by law.

Security Policy
To prevent unauthorized access to your information we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. This includes powerful 128-bit Secure Socket Layer encryption technology provided by GeoTrust.